Steps at a glance

Our Return and Refund Policy

We understand that things don't always go to plan. You can return your items to us within 14 days, as long as they are undamaged and unused.

Please note that for environmental reasons, we do not offer free returns. After receiving your return, you will receive a confirmation by email. Refunds will be issued according to the chosen payment method and can take up to 7 days. Further information can be found in our cancellation policy.

Here's what you need to know:

Return Costs and Environmental Protection: You contribute to environmental friendliness by covering the return shipping costs.

Simple 3-Step Return Process:

1. Return Form

Fill out the return form and include a printed copy with your shipment.

Download Return Form

2. Secure Packaging

Pack your goods securely so they arrive undamaged.

3. Shipping Address

Send the package to:

Maleeq´s Hair Lounge

Ruhrstraße 39

58452 Witten

You can create a return label here:

Create DHL online shipping label: Create your DHL return label here

We want your shopping experience with us to be as pleasant as possible. If you have any questions, please do not hesitate to contact us.

Start return

FAQ - Frequently Asked Questions

For return

You can return your goods within 14 days without stating a reason.

You are responsible for the return shipping costs as we do not offer free returns for environmental reasons.

Refunds can take up to 7 days after we receive your return.

Please complete the return form in full and include a printed copy with your shipment.

Send your package to WMG Logistik, Siebenstücken 6, 24558 Helmstedt-Ulzburg.

You can easily and conveniently create your DHL return label online. To do this, visit the DHL website and follow the instructions for creating a label.

The refund will be issued to your original payment method.